Privacy Policy

Last Updated: June 13, 2026

Welcome to CallUsYTL. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you use our multi-restaurant food delivery service.

1. Information We Collect

To provide you with a seamless and efficient food delivery experience, we collect the following personal information when you use our platform:

Personal Details: Your full name.
Contact Information: Your mobile number and email ID.
Location Data: Your GPS location (to display nearby restaurants and ensure accurate, timely deliveries).

2. How We Use Your Information

We use the information we collect solely to provide and improve our services to you. Specifically, your data is used to:

Create and manage your CallUsYTL account.
Process your food orders and facilitate delivery to your exact location.
Send order confirmations, updates, and customer support messages via email or mobile.
Improve our app functionality and enhance customer service.

3. Data Sharing and Third Parties

We respect your privacy. We do not sell, rent, or share your personal information with any third parties. Your data stays strictly within CallUsYTL for the sole purpose of fulfilling your food delivery orders.

4. Data Retention and Automatic Deletion

We do not hold onto your data longer than necessary. To ensure your privacy, our system automatically deletes certain identifiable order and location information 90 days after it is collected.

5. Your Rights: Account and Data Deletion

You have full control over your personal information. If you wish to permanently leave our platform and erase your footprint, you can do so at any time.

Complete Erasure: You can visit our dedicated Account Deletion page inside the app or website.
Action: By requesting an account deletion, you instruct us to wipe your data from our servers.
Result: We honor this request immediately and will completely delete your entire data profile (including name, mobile, email, and location history) from our active databases.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:

Email: callus@callusytl.in